If you are using FileMaker 13 or 14 and have asked for a trial in advance we will have sent you account details and instructions to upload the database yourself. In addition if you have more than one file you may want to prefix the file names with something like your companies initials so that your files are grouped together in any list of files as these are generally presented alphabetically. It is a good idea to name your file something distinct as a file name can only be used once on a server so such names as ‘Customers’ or ‘Accounts’ are likely to have been used already by our other clients.

If you don’t know how to do these steps and don’t mind us seeing into your database just tell us - we are happy to do these steps for you…įileMaker can corrupt files that are manipulated while open so it is best to quit the program full before duplicating, making any copies or moving your files. Most customers will also want to ensure ‘Guest access’ is turned off.

Make sure you have passwords set and that at least the master () account has ‘Access via FileMaker Network (fmapp)’ enabled.

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